Terms of Service

These Terms of Service ("Terms") govern your access to and use of Enkidu, the AI search visibility platform operated by Enkidu, Inc. ("Enkidu", "we", "us"). By creating an account or using the service you agree to these Terms. If you do not agree, do not use the service.

Enkidu measures how visible a brand is inside AI answer engines. The platform crawls a website you designate, synthesizes a brand profile, generates a set of prompts, scans supported AI providers (such as ChatGPT, Claude, Gemini, and Perplexity), extracts brand mentions, scores visibility over time, and recommends content to close gaps. Results are estimates derived from third-party model outputs and are provided for informational purposes; we do not guarantee any particular ranking, mention, or business outcome.

You must provide accurate account information and keep your credentials secure. You are responsible for all activity under your account and for the actions of members you invite to your organization. You must be at least 18 and authorized to bind any organization you register on its behalf.

You agree not to: submit sites or content you are not authorized to analyze; use the service to violate any law or third party's rights; attempt to disrupt, reverse-engineer, or circumvent rate limits, quotas, or security controls; resell or redistribute raw provider outputs in violation of a provider's own terms; or use the service to generate unlawful, infringing, or deceptive content.

Paid plans are billed through our payment processor, Stripe. By subscribing you authorize recurring charges for the plan you select until you cancel. Fees are stated at checkout and, unless required by law, are non-refundable for periods already elapsed. We may change plan pricing on renewal with prior notice. Failure to pay may result in suspension or downgrade of your account. You are responsible for any applicable taxes.

Enkidu and its software, design, and content are owned by us and protected by law. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription. You retain ownership of the site content and data you provide; you grant us the license needed to operate the service on your behalf, including sending prompts to AI providers and storing results. Analyses, scores, and recommendations we generate are provided to you for your business use.

The service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. AI providers may change, rate-limit, or discontinue their models at any time, and their outputs are non-deterministic. We do not warrant that the service will be uninterrupted, error-free, or that visibility metrics are complete or accurate.

To the maximum extent permitted by law, Enkidu will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill. Our total aggregate liability arising out of or relating to the service will not exceed the amounts you paid to us in the twelve months preceding the event giving rise to the claim.

You may cancel your subscription or delete your organization (workspace) at any time from the danger zone in your settings; self-serve deletion removes your organization's data as described in our Privacy Policy, and you can request deletion of the login account itself by contacting us. We may suspend or terminate access for breach of these Terms, non-payment, or to comply with law. Provisions that by their nature should survive termination — including intellectual property, disclaimers, and limitation of liability — survive.

These Terms are governed by the laws of the jurisdiction in which Enkidu, Inc. is incorporated, without regard to its conflict-of-laws rules, and any dispute will be resolved in the courts located there. [Governing-law jurisdiction to be finalized before general availability.]

We may update these Terms from time to time. When we make material changes we will update the "last updated" date above and, where appropriate, notify you. Your continued use of the service after changes take effect constitutes acceptance of the revised Terms.

Questions about these Terms? Email support@myenkidu.com.